Navigating TurboTax

c-newhookLevel 1

Found extra rental prop expenses after NetFiling. Could get an extra $415 refund. If I NetFile again would I have to send in paper copies of all T4's, receipts, etc.?

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151

rab135Level 2

Can TurboTax staff fix the Donations Optimizer?

The "Charitable donation optimizer" does not work for couples who want to split their donations - except for the simplest of situations.  It seems the optimizer is based on the misconception that it is always best to commit all the donations to one spouse in order to avoid the $200 lower credit bracket.  However, this is definitely not the case for larger donors who need to distribute between spouses to lower taxes payable on both returns.  TurboTax is an admirable application in most regards but the "Charitable donation optimizer" is an embarrassment to an otherwise great app.  Is this something TurboTax staff could give a priority to in the next year's version?

gallantLevel 1

Hi, I have a new PC and trying to reload my 2023 online version.  On the site there is current year (showing 2024) and prior years ending with 2022.  Can you tell me where 2023 is located?Thanks,Tracy

394

gziveLevel 1

How do I claim the Ontario caregiver tax credit?

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151

user17759064224Level 1

In my personal information,I have said that I have 2 dependents. Why does the software not recognize this information for the non-refundable credit?

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AdamlfcLevel 2

The Brookfield Infrastructure T5013 has 2 entries for box 135, one labelled BMU for Bermuda, and one labelled USA. Are these entries in USA or Canadian currency?

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241

user17736308868Level 1

How do I install and activate my 2018 version of TurboTax as it says there is no server to activate my older software. The 1-888 number is no longer valid.

I have my CD and product code, but no server to validate the product code. The online turbotax.intuit only allows 16 character product codes and mine is longer than that.

151

user17764604321Level 1

I attempted to file my tax return online via NetFile, but I received an error (Code 15) stating that my account is locked.

I attempted to file my tax return online via NetFile, but I received an error (Code 15) stating that my account is locked. So how can I do

261

lrickerLevel 1

How to insert inclusion rate (IR) for net capital losses in Chart A. The Chart is not active for IR input, just shows 1.

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241

If I received retroactive pay with work, but I did not receive a T1198, how do I fill out the statement of qualifying retroactive lump sum payments?

alicechoo7Level 2

Seniors and students

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262

bishmikeLevel 1

Can I claim investment management fees paid to a licensed brokerage firm? Do I claim them under Carrying charges?

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I have a T5 issued for 2025 which includes the amount of accrued GIC interest I declared on my 2024 return. Where do I deduct the amount declared last year to offset T5?

frankrconsultLevel 1

Self-employed

Interest was declared on the 2024 return because the maturity was early January 2025.

161

randomnotesLevel 2

Can I view a copy of my tax return before I file it?

I am using the Turbotax Free online version.

I use turbo tax and I need to fine T1 and others schedules ?

farissaqat45Level 1

Self-employed

After completed a student tax , I need an informatiom related to transferred tuition to complete a parent tax like line 25700 on T1 and Ontario form On428 how can I find it ?

hyattresidenceLevel 1

For a donation of common shares to a charity, how do I input a capital gains inclusion rate of 0%?

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171

new handyman business this year . I have a garage with tools and trailers as well as a home office . How do I calculate the sq ft to use for expenses .

lorne12Level 1

Self-employed

Garage is not attached to the house .

121

khdimitrovaLevel 2

As a QST registrant providing services to a non-Quebec resident (resident of another Canadian province outside of Quebec), should the QST rate be set at 0%?

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501

Filed 2024 via TurboTax Online (no backup, only PDF). Now using Desktop (Costco license activated)—can’t import prior year. How to transfer data?

SvetaBLevel 2

Importing your data

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271

jkaps8Level 1

I moved out of Toronto on June 15, 2025. I collected EI for Parental Leave until Sept. "Where did I live on December 31, 2025?": OntarioDeemed ResidentNon-Resident?

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181

cfleury1919Level 1

When using Apple Pay, it says done as if the payment went through but back in the app there is a mess saying whoops something went wrong. Try again later.

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user17763055069Level 2

No Bar code when printing the 2025 return

I filled my return for first time and when printing my return to send to to cra there is no bar code in the condensed return, please help

681

Lucy062013Level 1

Why do I have to pay $240 to file my tax returns this year

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Should tuition amounts paid decrease the tax return amount?

rmhurteauLevel 2

Seniors and students

My tax return decreased from $1900 to $160, after entering my full-time eligible tuition fees.

161

EasySteps Auto-fill My Return from CRA section should list several warnings

ProRadLevel 2

Importing your data

 EasySteps Auto-fill My Return from CRA section should list several warnings. On the page "let's get your tax info from the CRA", so before user click on the import button, there should be a warning to tell user to verify imported forms to make sure it has all expected data and that the data is correct.  I found that some imported forms were incomplete for me this year. Also, the existing warning "<PARTNER NAME> might be still logged in" is confusing because it suggests that the TT is fairly sure that your partner is logged into the CRA at the moment. Instead it should say: "<PARTNER NAME> must  not be logged in the CRA for your import to work properly." 