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Level 2
February 10, 2020
Question

Update is necessary before transmitting return

  • February 10, 2020
  • 17 replies
  • 122 views

When I select "Transmit Returns Now", after thinking a few seconds it returns a popup that says "There is an update available for your version of TurboTax.  Before you can file electronically, you'll need to get this update.  To do this, go to the online menu and select Check For Updates."

 

Before I started my return today, I did the updates.  When I go to the online menu and select "Check for Updates", it tells me "Your software is up to date."  But then when I select "Transmit Returns Now", it gives me the same message as above ("There is an update available...").  I'm caught in a circle.  Can you help?  I've already paid on-line for my state tax return.  I'm using TurboTax Home and Business.

 

17 replies

Level 2
March 13, 2020

I’m caught in this update before I can transmit my returns cycle. Anybody know how to get past this ?

SForrestLO
Level 11
March 13, 2020
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Level 2
February 10, 2021

Any replies to the above mesage

Level 15
February 10, 2021

There are several errors reported on this thread, what is the error you are receiving?

@Bennett33

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Level 2
February 11, 2021

Error:  Update is necessary before transmitting return.  Update says my return has the latest update.

Level 2
May 11, 2021

I'm here in 2021 having the same problem. I have read probably ever single post and help form about anything even close to this problem for the pass 3 days now and all I've figured out is that I don't think I can fix this my self. I've done everything in my power I believe to fix this myself.

Here is all the info I have about my problem.

Everything says I'm up to date all automatic and manually updates and still can't transmit returns. I've uninstalled and reinstalled TurboTax 2020, Installed it on a new computer now pay twice for the transmit. 

I've tried every troubleshooting post I've seen and nothings has worked.

Tried transmitting return for only federal still same thing. 

I'm in Nebraska with only NE to submit tax info to and using the Deluxe edition for 2020.
I also have had two other famly members use, to my knowledge the same version, and on the same PC, just a month before me and it all worked fine. 

 

I'm just exhausted at this point and immensely disappointed.

 

 

Employee Tax Expert
May 12, 2021

I recommend contacting us using the link below for assistance.

 

Contact TurboTax

 

@BossSnake

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Level 2
May 12, 2021

Can not update Colo return

Level 2
May 14, 2021

As an Update from me. The newest update has fix my issue. 

Thank you to however out there got this fixed.

Level 2
April 13, 2022

I WOULD LIKE SOMEONE TO LOOK OVER AT MY RETURN AS I FIXED ALL ERRORS . IT KEEPS ON SHOWING SAME ERRORS AND WON'T LET ME TRANSMITT MY RETURNS.

Level 2
April 13, 2022

I WILL TRY THAT.THANKS

Level 15
April 13, 2022

If you would like someone to look over your return, please follow the instructions here to contact us by phone. We are unable to view your return here in this public forum. @6304

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