Change my direct deposit

@ doninique012 @donnadinkins @ BobPos

Once your return has been accepted (or mailed), it's too late to change your direct deposit information for your refund through TurboTax. If the information provided is for a closed or invalid account the government will mail you a refund check anyway. This IRS will not change the direct deposit information in their system for your tax return refund.

Now, if your recently e-filed return is in pending status, you need to wait and see if it is either accepted or rejected.

• If rejected, open your return in TurboTax and go through the File section again to update your bank account before re-submitting your return with any applicable corrected information.
• If accepted, you'll get your refund check in the mail or will be direct deposited if a valid bank account was listed when you filed.

If you have not e-filed or mailed your tax return already you can change how you want to receive your anticipated refund, go to the "File" section to make the change:

• Login to TurboTax and go into your tax timeline, select the File tab.
• There are three steps listed. Click on Start/Revisit next to Step 2.
• You'll have the choice for in my bank for direct deposit or paper check to receive in the mail, make sure the I want my refund deposited into this account box is unchecked.

Please see this TurboTax FAQ for more information: 

I need to change my direct deposit information for my stimulant check

@Lmstukes

  You can save your return as a PDF and review the documents. You can also revisit the Refund Method section. Please see the Turbo Tax FAQ's below. Please see this Turbo Tax FAQ on how to change your refund method. https://ttlc.intuit.com/community/refunds/help/how-do-i-change-my-refund-method/00/26458 This Turbo Tax FAQ will show you how to save your return as a PDF and print. https://ttlc.intuit.com/community/saving/help/how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-for-mac/00/26233

https://www.irs.gov/coronavirus/economic-impact-payments

Once your return has been accepted (or mailed), it's too late to change direct deposit bank account information.

If it has been longer than 10 business days since you filed your tax return and you selected your direct deposit with the Turbo Visa Debit Card you can visit TurboDebitCard.com or call toll-free at (888) 285-4169 Follow these steps:

1. Listen to the recording (you cannot skip it) 
2. Press 2 to continue using the automated system.
3. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these)
4. The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1
5. Press 2 for the option of " have not yet received your card".
6. Next you will be prompted to enter your social security number, zip code, and birthdate. 

You can review the direct deposit account information you entered by looking on your printed return. This will be found on your 1040 under the Refund section (look for line 76). 

If you have already filed, please follow the instructions in this FAQ to print your return:

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbotax-online/00/25932

If the IRS attempted to deposit your refund to an incorrect account, they will issue you a check in the mail. 

Please follow the instructions here if you need to speak with the IRS about this matter.