I know exactly (and painfully) the runaround you're experiencing. They don't know what they're doing. That is, they have no quick way to ferret out legitimate u...
I don't know what the purpose of that page is either. After multiple hours-long calls to customer support (and scanning and sending drivers license) they finall...
Thanks, but Intuit and TurboTax can f**k themselves. I separately got a letter today about a data breach; I think that's what all of this was about. NEVER going...