There is no "user error" when the program update erases the product files. No jury in the world is going to save you on that blame-claim. You pay for what you g...
No, Turbotax does not put files in Documents- It is SUPPOSED to. IN THEORY - Try a little IT - if a folder accessed only by the Turbotax program says the folder...
In theory, maybe. My Turbotax folder in "Documents" says modified October 14, 2025 - when the 2024 taxes were done (extension) - and all that is in the Turbotax...
