Thank you both. I did call TurboTax again today. I was told that there is no billing department to take my call but the agent who took the call eventually solve...

Thank you. I have tried not only the solutions on the linked page but also the Turbox Tax App.Neither went through. The App gave me this error.

Thank you both. I did speak with a TurboTax rep on the phone yesterday, but it didn't sounds like she is par of the billing department. We spent ~ 1 hour trying...