Thanks Steamtrain, but I have only one 1099R, the military retirement one in question. 3 different customer reps have not been able to resolve this issue, so I ...

AmyC I'm using the desktop version, so browsers don't make any difference. Is there a cache for the desktop version that I can delete?

I did that, made sure the IRA box wasn't checked, and it still double reports the income as an IRA distribution and as a pension. Thanks for the idea though