Clearing the cache didn't work for me. What worked was (1) closing TurboTax (2) logging out of Fidelity (3) logging into Fidelity IN THE ACCOUNT I WANTED TO DOW...

update: logging out of my account and into my wife's account in my default browser solved the problem & I was able to download her info. But figuring out the pr...

same problem: My wife and I each have our own accounts and logons at Fidelity. I imported my accounts' 1099s and am unable to import hers - it just keeps downlo...