Thank you for your input. My issue was the process you outlined "...call an agent" is broken. 3 Agents did not have a clue on how to process any eFile payment; ...
There are two boxes to check if you are filing both returns. Un-check the box for state and proceed with your processing. Fed returns are filed at no charge unl...
Thanks for the reply.The desktop program has this provision to accept credit cards. When the transaction does not go through then a pop-up screen directs you to...
