I figured out a work around. I was able to upload the PDF of the 1099 and the system was able to get what I needed.

My 1099-r isn't telling my the fund number. I've logged into the my fund's website trying to find it and it isn't there either. Not sure what to do.

You are not understanding what I'm saying. I know my account number. I do not know the fund number.Look at my screenshot and you will see what I'm talking about...