I finally got them on the phone. They tried to act like I needed to call the bank and give them my trace number but they corrected it instantly and I didn't nee...
I did a refund advance with turbo tax, and when the rest of my refund came SBTPG did not deposit the money into my account. Instead they deposited the remainder...
For me it looks like Santa Barbara bank took out there fee, and then deposited my refund back into there account instead of mine. Now I can't get them on the ph...
