I have the 2019 file on my computer. That isn't the problem. The issue is that I can't restart the 2020 filing or even access the upload function for 2019. The ...

OK. I understand now and was able to navigate to Tools but then I get a message that says "Once you register your tax return, or pay any TurboTax fees, we can n...

How do I install Turbotax online? I thought the point of having the online version is that you didn't have to have anything installed on your computer. It's not...