I had the exact same issue. I paid an extra $130 for "expert" service, and they kept telling me to file repeatedly, even when I told them I had already attempte...
I have talked with three different people. All of them have "walked" through it with me. It continues to reject. Whether I file 8862 or I don't. I never receive...
I have been rejected 5 times now - also after upgrading and paying an additional $100 for "expert help" - nothing they have offered as a resolution is working. ...
