Yes, the date being after September 27 made the difference. Now I know it wasn’t the software or browser. Thank you guys for the help in solving my mystery 🙂

I have signed out and deleted/re-entered the asset several times hoping it would work. I have not tried a different browser though. I will do that next and see ...

Hi Katherine, I’m trying to enter an appliance for a rental property - dishwasher. I entered several other assets (flooring, door etc) and the software worked f...