WOW guys! So I just spoke with an agent again and she was able to solve the issue with the online version. So I just had to input the amount from Box 1 into Box...
This is exactly what happened to me. Nothing on line 12 and an amount in 14. Then when I try to erase the 12a amount my refund gets reduced back. After also spe...
I am having this exact issue. Then when I try to change it to mail in filing for NYS they are not giving me the option to because I have selected to pay by dire...
