Dear Carissa, I have not been able to get a hold of a service representative from Turbo tax and since the payment has gone through, we will be disputing the cha...

ummm...April 18th is like 3 weeks away...and my issue is urgent. I would like to know how I can stop my credit card payment before it actually goes through.

"Whew – it’s tax time! We’re busy helping millions file their taxes, so we can’t take your call. Since you have already filed your taxes, please try us again af...

That is not a possibility.

They are saying they are not accepting phone calls because they are too busy.