the software was working fine until I download an update, then it reset itself and will see my computer as a new install. It will say new install and ask you for a code again and stop working if your code used up all 5 PC. If you used your code more than 5 times it stops working or this software will reset it self order and over until it uses all your 5 PC rights and locks you out. there is a program error bug in the software. if your pc clock is off or you change the time zone or work offline, it will ask to download a software update to reset it. the new downloads update will delete the software code and reset the software. turbo tax needs to refund all. this a security defect bug in the software this only happens with untested free software and demo software. My software stop working last night, turbo couldn't help me still waiting for 1days callback. and this website is like a mad person made it, a maze of no help.
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