Thank you for your insights. I looked on my hard drive and saw that hi had downloaded the program and it is there that i found all my completed forms. I did not...

I think I used the desktop and then e-filed. I am not sure of the distinction between desktop turbo tax and a different online option. I completed the filing on...

i checked the only other email i might have used in the past and there was no account associated with it. The notice i see on the screen for my existing account...

thanks i will give this a try