Thanks viveks45. I will ask for a Costco manager. Unfortunately I bought 4 states. TT states that they will not refund them ($180 for states)

We should be naive to believe that they will fix the problem by April 15. We should ask for a full refund. I have brought the CD from Costco. When I talked to T...

Same issue here. Hopefully it will be resolved in 2 days (April 5, 2019) or we get a refund