It's like the only thing holding me back from filing my taxes . . .

I just don't understand why they would give you money BACK for not using it....It says: "If you received this benefit, you may be eligible for both a federal an...

I'm just confused because on the CA Refund Page under "Transportation and Commuter Benefits" it says to “Enter the amount of employer-provided transportation or...

So do I report this amount as a deductible when I am filing CA state taxes? It is not listed on my W-2 in Box 14 from my employer, but it IS on my pay stub both...