Hi - Just an update. I finally found a customer service agent who felt compelled to walk me through the scenario and the details. It turns out one of the prior ...

I've checked both the IRS website and SBTG websites. Both say they deposited the funds on 2/20 … the routing number on SBTG is for UMB bank which i have no acco...

I chose to have fees paid out of the federal refund - i don't know the name of the bank exactly but in reviewing the details on my downloaded tax return it is n...