Stop telling the multiple customers who’ve reported this same issue to check their W-2 entry. We have all entered our W-2 info correctly. At this point it’s ins...
“Because you entered $6,000 or less of earned income for both SPOUSE1 and SPOUSE 2, we need to know if either of you were a full-time student or disabled, in or...
This is not addressing the issue. Each spouse has wages entered from each spouse’s W-2. Obviously a software issue. NOT an issue with people entering income inc...
Same issue here. I’m on the queue for customer service to call me back. If anyone else has figured out how to resolve this, please post answer here! Thank you!