I just googled it but it is  800.366.4484 Much better people to talk to! I felt like the women I spoke to was the most honest out of who knows how many times I called the other number. I’m still filling a complaint about 2 of their reps. Waiting for a call from supervisor, said it would be 24/48 hrs.  ... View more

I was given the same information by the first rep I talked to yesterday. She told me everything would update overnight and I would see the update today. 570 still sitting on my transcript, I was seriously a crazy woman and called probably about four times today because each rep kept giving me different information. One woman actually had the audacity to tell me they only had one of my W-2s reported and that’s why I was being reviewed. So 570 does mean you are being reviewed. We can’t let these people lie to us, I know they have a hard job but they could be a little bit nicer and give us the correct information. I told one rep I was going to come to Work for the IRS next year and he told me he wouldn’t recommend it. I said you must not like your job why don’t you quit. The complaint number that you can Google to get it, only because I don’t have it in front of me, is way more helpful! The woman looked over my information told me all of my W-2s were there, my income amount for the year was the same number as my TurboTax filing and that I was just picked for review.  ... View more

I have been on the phone with so many people today! Each rep I talked to gave me different information in the last one even lied to me and told me she only saw one of my W-2s and that’s why I have the 570 code because my case was pulled for review because my income didn’t match what I should be getting back. I asked for a complaint number and got it on my own before the woman even came back to give me an address not a phone number. The woman at the complaint department helped me more than any Rep at the 800...1040 number. The nice woman told me as soon as the review was done it would be processed and lifted but it could be as late as April 15 before I see my return. Good luck ... View more

I have called several times and get a different response each time! The person I spoke to today said transcripts update through out the day as they complete them. I have been told each time that it’s just an income verification for me because a temp job I took (UPS) is slow as a sloth.  ... View more

The first call I was hung up on while being transferred. The second two I got the same information but neither told me to expect a letter.  ... View more

After three phone calls today I was told that they actually started processing any kind of EIC or additional child tax credits today. I know we all get different information from these people but I was thrown a code 570 which I have never seen before. My daughter is a full-time college student that lives at home so I still claim her. I was told that the 570 code is just them verifying my income because they did not start processing ours until today. I did ask about those eight digit codes and she said not to pay attention to it. I’m going to go back over old transcripts to see if that number has ever changed. I hope everyone’s having a great day! ... View more