Tax Year Prior to 2020: I need to reset my password how?

Try these steps to recover your User ID or password:

1. Go to our account recovery page.
2. Enter one of the following:
   • Phone number (recommended)
   • Email address
   • User ID
3. Follow the on-screen instructions.

Once you’re done, we’ll either send you a code to help you recover your account, or show/send you a list of accounts associated with your info.

• If you’re still unable to recover your account, select Try something else on the Account Recovery page. We’ll ask additional questions to verify your identity.

Keep in mind: Once you’re back in your account, make sure to include or update your phone number. Doing so helps increase account security and ease account recovery.

• Forgot your TurboTax Online User ID or password?

Related Information:

• I forgot my password in the TurboTax CD/Download software
• How do I update my TurboTax account information?
• Forgot your TurboTax Advantage login?
• I forgot my password in the TurboTax Mobile App
• How do I access my prior year (2017) return?

You’ve verified my using my account info. Several times. But you still don’t give me  access to reset my password.

If you are still unable to reset, Please contact us at (800)446-8848 5am to 9pm Pacific.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/3300041">https://ttlc.intuit.com/replies/3300041</a>

I am trying to reset my password and all URL's seem to send me to the "Let's Get Started" page for filing on-line.  What am I missing?

Try these steps to recover your User ID or password:

1. Go to our account recovery page.

1. Enter one of the following:
   • Phone number (recommended)
   • Email address
   • User ID
2. Follow the on-screen instructions.

Once you’re done, we’ll either send you a code to help you recover your account, or show/send you a list of accounts associated with your info.

• If you’re still unable to recover your account, select Try something else on the Account Recovery page. We’ll ask additional questions to verify your identity.

Keep in mind: Once you’re back in your account, make sure to include or update your phone number. Doing so helps increase account security and ease account recovery.

 

 

I have entered the information correctly. When i hit enter it prompts me saying to many attempts, even when it is the first try.

 

Please contact customer support here for further assistance.