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Returning Member
posted Mar 30, 2024 9:51:48 AM

I need to install my desk top version. I think I am stuck in an online version . Can help me get to the Desk top version ?

I have CD  inserted. It must have put me Online instead of Desk Top.How can we change it to Desk Top?

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2 Replies
Expert Alumni
Mar 30, 2024 9:59:37 AM

To make sure TurboTax runs smoothly:

I need help installing my software

I need help updating my software

I got a Microsoft Installer error

Level 15
Mar 30, 2024 10:01:03 AM

Yes install the program.  I would use the download method and not the CD.  How to install with a License Code

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

 

If you already started in the Online version you can move your return to the Desktop program even without paying for Online. 

 

First download the .tax file from the Online version,  

https://ttlc.intuit.com/community/saving/help/how-do-i-save-my-turbotax-online-return-as-a-tax-data-file/00/25740

 

Then see, How to Switch to Desktop,

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/

 

After you get the program installed the first thing to do before you open your tax return is to update the program and install any state programs you had.  So you first might need to start a fake return to be able to download the state program (go to FILE - New)

 

Then you just OPEN the .tax2023 file, go up to File-Open.  You don't import or transfer it.