If you bought a CD only to realize you don't have a CD Drive, you can always contact our Product Support Department. After verifying proof of purchase and product codes, they can push a download of the same product directly to your account.
https://ttlc.intuit.com/replies/3300041
If you bought a CD only to realize you don't have a CD Drive, you can always contact our Product Support Department. After verifying proof of purchase and product codes, they can push a download of the same product directly to your account.
https://ttlc.intuit.com/replies/3300041
Turbo Tax Website is a joke and the call in support is even worse
How do I contact the Product Support Department? What's the phone number?
Wouldn't it be a good idea for you to include the contact number with the original post addressing what we should do if we don't have a CD drive?
That's OK—you can download your software directly from TurboTax. But, keep in mind, you can't use both the CD and the download. You must use one or the other.
Follow these instructions to download the software:
If you need help installing, we can help with Windows and Mac.
Related Information:
Now for the contact information for Customer Support:
Select your product below and follow the steps to get the help you need from the right person. We're currently open 7 days a week, from 5 AM to 9 PM PT.
Related Information:
@AndyC4
I just got my Turbotax Cd and it will not load. Can I have one downloaded to me
Use the instructions Cynthiad66 posted or call TurboTax Customer service. Here is a link: Turbo Tax Customer Service