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You appear to be posting from online Deluxe software instead of the desktop CD/download software that the license code is for. If you are using online, you are using the wrong program. You need to switch to the desktop software to get what you paid for. You have to download it, update it and open it up from your own hard drive to use it.
We see people get confused and they keep logging in to online software which will require them to pay at the end. You need to use the desktop software. One way to tell if you are using the right software---your tool bar. Online software has the toolbar in a black vertical column on the left side of the screen. Desktop software has the tools up on the top of your TT screen.
The TurboTax online editions, which your post shows you are using the Deluxe online edition, can only be used for one tax return per account and User ID. For another online return you would need to create a new account with a new User ID.
The TurboTax desktop CD/Download edition installed on a personal computer include up to 5 free federal e-files and can be used to create and complete as many return as needed - https://turbotax.intuit.com/personal-taxes/cd-download/
The License Code is only for the Desktop CD/Download program installed on your computer. It can do unlimited return. In the Desktop program go up to the top black menu bar first item File - then New Tax Return.
If you are using the Online version you need to switch to the Desktop program.
How to install the Desktop CD/Download program with a License Code
How to install TurboTax CD/Download software with license code
You need to install the program on your computer and move your online return to the Desktop program. To continue in the desktop version see this…….
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