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Level 2
April 10, 2022
Question

Amend previous year with free file

  • April 10, 2022
  • 7 replies
  • 53 views

What a fail from turbotax free file: we came to depend on you for years to make life a little easier.

 

Now you have NO email, NO phone support, and we're all lemmings in this forum. Gross.

 

I want to amend a previous year that I did with you under free file. Which you CLAIM is free. But won't let me see the years. Then you say I need some desktop version with a DVD???? Are you that old-fashioned? What about those with a Chromebook?

 

And no price or directions at all. This is truly a nightmare from a name we came to trust.

7 replies

VolvoGirl
Level 15
April 10, 2022

You can amend 2020 using the Online version.  You don't need to download the Desktop program.  Click on

Turbo Tax Online  here,  you don't need to use the note for using the Desktop program.   

https://ttlc.intuit.com/community/amending/help/how-do-i-amend-my-return/00/27439 

badtaxesAuthor
Level 2
April 10, 2022

I did see that article, thanks. Mine is for 2018, since we were all evicted in 2019 and Taylor Equities threw some of my papers out of my window into the dumptruck the next day.

Sorry - I've looked everywhere. There is no button in the left column or anywhere else that says Upgrade or Plus.

 

I don't know how your business makes money.

VolvoGirl
Level 15
April 10, 2022

Oh sorry, I assumed you were asking about 2020.  Sorry you will need to use the Desktop program for 2018.  Maybe you need to go to a local tax place.  

https://ttlc.intuit.com/community/amending/help/how-do-i-amend-my-return-in-the-turbotax-cd-download-software/00/27578