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Level 1

Question

Indiana state return won't transmit

Forum|Forum|4 years ago
March 16, 2022
114 replies
325 views

Federal return was able to transmit but not my Indiana state return. After paying the $25 fee via credit card, I hit the transmit buttom, clocks for two seconds and nothing. No error message, nothing.

Any idea how to fox this?

AkinaLO

Level 15

Has your federal return been accepted?

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mrkeller3

Level 2

I was able to submit the federal return but not the Indiana state return.

mrkeller3

Level 2

And yes, federal return was accepted.

jhansonin

Level 2

I have e filed my federal return and it is accepted. When I now try to e file my Indiana state return the TurboTax software will not transmit it. Is there a software glitch? What should I do?

colleenlobrien

Level 4

We are having the same issue. Here is a clue. For my daughter with a very simple return (W-2 and 1099-INT) - no issues - submitted correctly. Mine is complicated with 2 businesses (K-1s), income, investing, etc. That one will not submit.

colleenlobrien

Level 4

The plot continues to thicken. I had a great CPA on the phone from tech support. Nothing wrong with the return. We even deleted/regenerated/re-entered. Even deleted the form at the end on transmission. Nothing worked. Having trouble with my son's return. His is simple - the only commonality is that we have crypto sales to report and according to the CPA, they were done correctly. Has to be a glitch that will hopefully be fixed with a patch. Tell any Indiana filers with the same issue to keep reporting it. Need it fixed.

Name135

Level 2

The return I’m trying to transmit does not have anything weird in it. The federal return has a large adjustment in it due to the pass through it for a decent size chunk of ppp forgiveness which passes through on the federal k form for an s corp. The only thing that I can think of that might be a potential issue is there are w-2s from 2 states if that might create problems, however in past years that was never an issues.

dweavercpa

Level 2

Same problem. Federal Return submitted and accepted. Indiana return will not transmit. No error codes, desktop software up-to-date. Seems like a lot of people are having the same issue. Is there a process to escalate the issue so it gets fixed?

Name135

Level 2

I'm having the same issue. Federal return transmitted ok if only it was sent, but state fails. The Orange transmit button clicks and does the circle thing for one or two seconds, then dies. No error codes show up. This failure stinks as the $25 is already paid.

HeatherPLO

Level 14

So we can take a closer look, please reach out to us directly using the Help Article here. This ensures you will get to the correct department as quickly as possible.

@Name135

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mluck7

Level 2

I have exact same issue. Federal return has been e-filed and accepted but still won't transmit the Indiana return. No error, no message. Just does not file return. $25 filing fee paid. IF e-filing for Indiana is not supported Filing fees should be refunded.

dweavercpa

Level 2

Talked to a support person a short time ago who told me that TT was adding extra numbers to the DCN when it was transmitting which is causing the problem . She said there was a case submitted to fix the problem. Said it would be fixed but couldn't say when. Said to keep trying to submit.

colleenlobrien

Level 4

Well at least we are getting closer to a solution

InNVHa

Level 3

Same exact issue, no fix, third call to tech support. This seems to be a software level problem. There are too many people on this thread with the same problem.

cnice0006

Level 2

Yep, Mine won't transmit either. Using the Turbo Tax Premier 2021 windows app. I have been trying it for weeks. All updated and patched. I even deleted the app, restarted, reinstalled app, restarted, updated, patched, and still won't transmit. I hope they fix it before the 15th so I don't have to print and mail it in.

colleenlobrien

Level 4

I have to believe that it is more cost beneficial for TurboTax to fix this problem instead of refunding the $25 fees to their frustrated customers.

colleenlobrien

Level 4

GOOD NEWS. The simpler return in the house that would not efile with Indiana was just successfully submitted. Some type of update was done - and it worked. The more complicated return however, has not transmitted. Getting there.

cnice0006

Level 2

Got todays update and still no joy transmitting the desktop Indiana return.

colleenlobrien

Level 4

Ditto - did the update and still cannot transmit

MS2022

Level 2

Same here ! If it doesn’t work by Monday the 11th, I am filing by mail, and will request a refund. This has been such a waste of

time.

thumperaf

Level 2

Apparently TurboTax did not get all the additional forms required for complicated returns approved by the state of Indiana. This can be found on a very hard to find link a technician sent me that said those advanced forms are not supported this year. TT knows that and should have a disclaimer on their website, BUT THEY DON"T. Your best bet if you have paid for E-filing is to print and file and request a refund of your $25 from Intuit. They said it takes a couple weeks to get the money back on your credit card. Extremely frustrating!! Here is the link:

https://ttlc.intuit.com/community/forms/help/s[product key removed]ability-table-for-turbotax-individual-personal-tax-products/00/26227

https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_in_windows_individual.html

MS2022

Level 2

Thank you for this info. I went through this list before, and I don’t have any form that is unsupported for efiling, and still it won’t transmit. I suspect the story is more complicated. I am not at all optimistic that TT would fix this anytime soon or if they care. They just lost a long-time user !

CarissaM

Level 15

If you are still having trouble transmitting the return, please follow the instructions here to contact us by phone so we can look into this further. @MS2022

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