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Level 3

Question

E-file requires federal return

Forum|Forum|5 years ago
March 12, 2021
75 replies
275 views

I previously E-filed my Federal return and it has been accepted. I paid for the state E-file but had to wait for an update. Now every time I try to efile I end up with this message

"E-file requires federal return"

chowderish

Level 4

Are you using the Desktop program? Please see this error in the link below and please sign the TT sheet at the link below:

https://ttlc.intuit.com/community/tax-topics/help/why-am-i-not-able-to-e-file-my-state-return-after-...

I had this issue last night, and continue to have the problem after TT had updated NYS tax program. I filed Federal taxes and held off on NYS taxes till they updated NYS. Now, I have the same issue you have. There is apparently a lot of people, but many are not calling Support.

If you have the problem with not being able to file State Taxes after previously successfully filing Federal Taxes....Please call support so they will fix it!!!!

smaakfiveAuthor

Level 3

Thank you for the link. I tried to run the review again but no luck.

jkplumm

Level 2

i ran the review again and was still unable to file NM and CO returns (After successfully filing Fed). I followed the link and signed up. I noticed that turbo tax states "solved" on the link

Taxation13ut

Level 2

After hours of customer service I uninstalled the TurboTax Deluxe CD, Installed the Download they sent me, updated the files ran the review and asked to refile my state return.....

problem still there. Federal return accepted, won't efile state return.

not the cd problem.

susiedoody

Level 4

I am having the same exact issue, I also spent hours on the phone with support, to no avail, TT better fix this...

SuzyQ08

Level 2

I also am encountering the same exact issue. This is the desktop version of Turbotax Deluxe on windows machine.

"E-file requires federal return"

wa1wee

Level 2

I have the exact same issue also with RI state tax. what is the support phone number ? every one says to call it but is not listed anywhere.

DoninGA

Level 15

@wa1wee wrote:

I have the exact same issue also with RI state tax. what is the support phone number ? every one says to call it but is not listed anywhere.

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

boeagle1

Level 2

Same issue with Illinois using TurboTax Deluxe desktop. E-filed my federal return weeks ago and have already received the refund. Attempted to E-file my Illinois return today and I get the "E-file requires federal return" message with no way to proceed beyond going back and paper filing. Based on the lack of success others in this thread have had resolving this issue I'll likely go through the hassle of paper filing. Certainly hope TT fixes this for next year.

DoninGA

Level 15

@boeagle1 See this TurboTax support FAQ for the problem and to sign up for updates - https://ttlc.intuit.com/community/tax-topics/help/why-am-i-not-able-to-e-file-my-state-return-after-filing-my-federal-return/01/2064566

jlukja

Level 2

I am having the same issue. CA return, TT Premier CD. Going back and redoing Review (as TT suggests) did not solve this. TT continues to tell me that I can't e-file my CA return unless I e-file my FED return even though my FED return has already been e-filed and accepted.

logan5tpa

Level 2

All,

I have just heard back from Turbo Tax support.

They have indicated the issue with State filing will be resolved in an update available Mar 19th 2021.

Keeping my fingers crossed.

rpblank

Level 2

SUPPOSED TO BE FIXED TODAY. IT HAS NOT BEEN.

susiedoody

Level 4

@rpblank , what state r u filing? Did you update Turbo Tax? My software got updated yesterday, and now it works. I was able to file my state taxes.

rpblank

Level 2

I have business owner TurboTax, loaded in on-line (weeks ago), on a MacBook Air. Is there a way to "force" my TT software to update? Many thanks.

monicarie

Level 2

I had a similar problem but I am trying to file Arkansas. I am using the desktop version and have e-file my federal return. Now it won't let me e-file my Arkansas state return. I don't know what phone number to call for support.

DoninGA

Level 15

@monicarie wrote:

I had a similar problem but I am trying to file Arkansas. I am using the desktop version and have e-file my federal return. Now it won't let me e-file my Arkansas state return. I don't know what phone number to call for support.

Have you updated your software? For TurboTax Windows, click on Online click on Check for Updates. For TurboTax Mac quit the application and then open, if any updates you will be asked to download them.