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richst123
Level 1
January 21, 2023
Question

Screen black and cant read on desktop computer

  • January 21, 2023
  • 1 reply
  • 23 views
cant read, screen black on desktop

    1 reply

    C
    ChondelLO
    Level 12
    January 23, 2023

    For help troubleshooting blank screens, missing buttons or images, please visit the link below.

     

    Troubleshoot blank screens, missing buttons, or missing images - Intuit 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    B
    brozojl
    Level 2
    February 9, 2023

    Your "solutions" do NOT do anything for the black background problem!! This makes the product unusable!!

      SForrestLO
      SForrestLO
      Level 11
      February 9, 2023

      If you have tried the resolution offered above and are still having issues, please contact support. 

       

      This FAQ will provide you with the steps to contact an agent. 
      Customer support is available from 5 a.m. to 9 p.m. Pacific time daily.

      **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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