I can’t sign in

I sent in my request and my License and they were accepted. Still can’t sign in. I’ve resubmitted 5 times

Get your taxes done using TurboTax

What do you mean by "sign in?"  If you have desktop software that requires a license code, you download/install it to your own hard drive and work on it by updating the software and opening the program from your own hard drive.  You do not "sign in" to use desktop software.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Get your taxes done using TurboTax

I paid for turbo tax and can not sign in

Get your taxes done using TurboTax

@Bayside2426 What did you pay for? 

 

Did you purchase desktop software (CD/download)?  You do not "log in" to use desktop software.  You download it, enter your license code, update it, and open the program from your own hard drive.

 

 

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

 

https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

 

 

To find your license code:

 https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

 

 

And it is too early to try and use online TurboTax.  Online for 2020 is not yet open.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
A082400
New Member

Get your taxes done using TurboTax

Why does you make so hard to get an answer from you guys, You keep running me in circles just to change my user and pasword, very frustrating

Get your taxes done using TurboTax


@A082400 wrote:

Why does you make so hard to get an answer from you guys, You keep running me in circles just to change my user and pasword, very frustrating


See this TurboTax support FAQ for updating your TurboTax account - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...

Get your taxes done using TurboTax

!#Kay33sas!#

14525
Returning Member

Get your taxes done using TurboTax

I've I would like t delete account concerning [email address removed] so I may creat an account  with [email address removed]

Get your taxes done using TurboTax

You can't delete accounts.  Just make a new one.

How to start another return in the Online version

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-onli...