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26 replies

June 7, 2019

Please see the following TurboTax FAQ for more information on the TurboTax Prepaid Visa card:
https://ttlc.intuit.com/replies/6467221


Level 2
February 1, 2020

I did my taxes with Turbo tax How do i get there turbo card

Level 2
April 18, 2020

How do I get a new card

Level 13
February 1, 2020

If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboPrepaidCard.com.

 

1. Sign up for the card online. The Turbo Prepaid Visa Card will be issued under the name of the primary filer on the tax return.

2. Look for your personalized card to be delivered 5-10 business days after ordering it.

Note: A card will be sent to you even if you decide not to receive your refund on it. You won’t be obligated to activate or use the card if you don’t want to, but you’ll want to keep it safe or properly destroy it for your own protection.

3. As soon as you get your card, activate it online or over the phone by following the instructions on the card sticker.

4. Once the IRS accepts your tax return, your refund will be deposited directly into your account.

To avoid delays, be sure the name on the tax return is exactly the same as the name on your Turbo Prepaid Visa Card.

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Level 14
February 2, 2020

Please see the FAQ below for steps to sign up for the Turbo Card:

https://ttlc.intuit.com/community/refunds/help/how-to-get-your-tax-refund-on-a-turbo-prepaid-visa-card/00/27310

 

receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169.  There is a $5 fee for each replacement card ordered.  

Please see the TurboTax FAQ below for more information on the Turbo Card.

https://turbodebitcard.intuit.com/help-faq-s

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Level 12
February 21, 2020

When asked how you’d like to receive your tax refund, select the Turbo® Visa® Debit Card. For more information please click the link below.

 

How to get your tax refund on a Turbo® Visa® Debit ...

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EbonyL122824
Level 9
February 24, 2020
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EbonyL122824
Level 9
February 24, 2020
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Level 2
April 5, 2020

 

I've lost my card and I also have a changed my address too . How can I change my information on the card .  if so can I please get information to do so would be so thankful .

Level 15
April 5, 2020

For anything related to the Turbo Prepaid Visa, please click here to contact customer service. 

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Level 2
April 7, 2020

I need a new TurboTax prepaid tax card

AkinaLO
Level 15
April 7, 2020

If you lose your card or believe it to be stolen, log in to report it lost/stolen. Make sure you have your account number. 

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Level 2
April 11, 2020

send it to me

AkinaLO
Level 15
April 11, 2020

We are unable to send your replacement card, you will need to report your card lost or stolen through this link.

There is also a number to contact support. You will need your account number from your tax return.  https://www.turboprepaidcard.intuit.com/contact-us  

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