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63 replies

Level 2
February 7, 2020

I got approved for a  500 dollar tax advance they sent me out the turbo tax card I received a letter by email saying to sign and date this to authorize then I then can't get in touch with a live representative unless I upgraded my account for 30 dollars out my tax return to connect with a live representative just to find out it is declined but they clearly stated I was approved have me a temporary card number and said I could shop online now allow 15 minutes before useing it let me activate the the temp.card a week went pass no cash but in the end I'm declined after being told I was approved for the amount of 500 and wait 5-7 business days to start sending

Level 2
December 18, 2020

can I get a refund advance?

 

Level 15
December 18, 2020

@happyjoy747

TurboTax will be offering a refund advance loan —but not until January.  And you do not get the money until the 2020 e-file has been ACCEPTED by the IRS.You also have to agree to receive your refund on the prepaid TurboTax Visa.

https://turbotax.intuit.com/refund-advance/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
April 2, 2021

I was wondering why my refund is taking so long and can I get an advance.

Level 15
April 2, 2021

Sorry the refund advance loan program ended on 2-15.

 

Sadly, the IRS refund site has been behaving erratically and has not always been reliable this year.   TurboTax has no control over this and cannot find out anything about your refund for you.

 

https://www.irs.gov/refunds

 

https://www.msn.com/en-us/money/taxes/the-irs-is-behind-in-processing-nearly-7-million-tax-returns-slowing-refunds-as-it-implements-new-stimulus/ar-BB1excvi?ocid=msedgdhp

 

 

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS.   Many refunds are taking longer during the pandemic.  The IRS is backlogged —-they are still trying to process millions of 2019 returns; they received millions of e-filed on the day they opened for 2020 returns, and now they are burdened with sending out another round of stimulus checks.   

 

 

Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received.   Many people have been confused by the recovery rebate credit and completed it incorrectly.  The IRS may delay your refund while they cross-check to see what you received.

 

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
February 19, 2022

Can I get a refund advance and how long would I have to wait to get it?

DoninGA
Level 15
Level 15
February 19, 2022

@winston44077 wrote:

Can I get a refund advance and how long would I have to wait to get it?


The refund advance is no longer available.  It was discontinued after 02/15/2022

Level 2
March 25, 2022

I filed my return and signed up for my refund to be deposited to credit karma, how i apply for a advance.

DoninGA
Level 15
Level 15
March 25, 2022

@9dc918FcoleF wrote:

I filed my return and signed up for my refund to be deposited to credit karma, how i apply for a advance.


The refund advance is no longer available.  It was discontinued after 02/15/2022