I received and email stating that my credit card was declined. I have attempted to update my information numerous times per instruction in the email. I have used the original credit card and another credit card but I get the same message when I update the information "message Whoops! We hit a snag loading your data. Please try again." I have called the number listed for assistance in email 3 or 4 times, but still have no results. Is there anyone at Turbo Tax that knows what wrong with my account.
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