I just received a letter from the Colorado Department of Revenue indicating that my state income tax payment was returned for the following reason: R03-Unable to Locate The letter advises me to contact my financial institution directly for additional information and to remit payment directly to them. I paid this amount directly to Turbo tax, that was supposed to issue payment to the state of Colorado on my behalf. I have not received/been reimbursed the payment amount from Turbo Tax. How do I get Turbo Tax to pay me this amount back in light of the fact that it is not being used to pay my state taxes?
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