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New Member
posted Jan 24, 2020 11:34:19 AM

Why am I being charged again for ID Notify when I paid for what supposed to be a lifetime fee a couple of years ago? I still get notifications for it every month.

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3 Replies
Intuit Alumni
Jan 25, 2020 4:04:53 PM

IDnotify, a part of Experian, partners with us to offer Full Identity Restoration, Identity Theft Monitoring, and Identity Loss Insurance services as part of PLUS Help & SupportMAX Defend & Restore, and Premium Services

 

Each of the three plans are a yearly fee if you choose to add them with your tax return. 

 

If you still need additional assistance, please contact our customer support specialists by clicking here

New Member
Jan 26, 2020 5:56:19 PM

Thank you 

Intuit Alumni
Jan 29, 2020 8:02:49 PM

You are very welcome.