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New Member
posted Apr 1, 2022 8:12:36 AM

turbotax delux 2021 update failed

Attempted to run TT 2021 check s for updates find one but the update fails I manually down loaded  update R21 and that worked! But when I run TT it still check for update and fails. so I cannot run TT and CANNOT file my return

0 2 482
2 Replies
Intuit Alumni
Apr 1, 2022 8:31:35 AM

Please select the appropriate TurboTax help article for your system to assist with troubleshooting your update issues.

If you continue to have issues please reach out to a TurboTax representative for assistance. 

What is the TurboTax phone number?

Level 7
Apr 1, 2022 8:33:06 AM

It might help to use a wired connection instead of WIFI.  The failure is due to internet speed not being fast enough.  I am glad you know how to update manually and sorry that the program keeps wanting you to update.  Updates happen on Thursday, so a manual update today may solve the issue.  

If your internet is satellite, you may have to find a place with faster internet and take your computer to that place to do your tax return.  In the past a manual update took care of this, but it may be that they changed the program and it no longer will skip the update.  Someone might have a better answer.