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Level 1

Question

Turbo Tax 2023 won't activate

Forum|Forum|2 years ago
January 20, 2024
1 reply
0 views

I have downloaded Turbo Tax 2023 on my windows laptop but when I open the program it just spins on Turbo Tax 2023 - Activation. I have tried turning off all firewalls and internet security and it still doesn't work.

Level 15

Refer to the TurboTax Help articles Troubleshoot TurboTax for Windows downloading issues and Troubleshoot installation and running TurboTax for Windows to see if there are any helpful actions you haven’t tried yet.

Level 2

I have the same issue. Followed suggested instructions, but still can't pass the activation. Should it give a meaningful error message? At the moment it does not give any messages.

Level 15

Were you able to solve your issue? Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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