Here's a few more things to think about or try:
Note: If you get the same rejection a second time (or third, or fourth, or fifth...) and you see no mistakes on your return, select the file by mail option to paper-file your return. Sometimes, returns keep getting rejected even though there's nothing wrong with them (data mismatches, dependents already claimed, and so forth).
In these cases, we recommend paper-filing by mail rather than wasting additional time trying to "fix" something that is beyond your control.
Why is irs rejecting my agi and its the correct one?
IRS rejects your return if the AGI you entered does not match their records.
Your 2018 AGI is reported on form 1040 Line 7. If you can't locate your last year's return, you can request an online transcript or a copy by mail from the IRS transcript website .
If the IRS keeps rejecting your return, you can print it and mail it in.
My recommendation is to request a transcript. I took my 2018 AGI directly from my 2018 tax return and got reject alerts. When I went to irs.gov, to look at my AGI, it was different than on my tax return. I had an accountant do my 2018 taxes and submit them electronically, so I have no idea how my AGI increased by over $1300. Anyway, don't trust your tax return; trust what the IRS has in their archives.
The IRS may have adjusted the return, although if they did, they should have notified you of that by mail .
You should ask the accountant if they were informed of the change.
The AGI on line 7 of my 1040 does not match my transcript.
The 1040 number was rejected.
I was never notified about any changes, but the transcript number was accepted.
As above said, use your transcript. It is free to download.
for some reason some taxpayers are having this problem even when they verify it. did you file after 10/15 then use 0 otherwise you'll probably have to mail in youtr return
I just downloaded a transcript of my 2018 tax return and it is the same as what i have been trying to submit. the problem is with my husbands AGI. He passed away in Oct does that make a difference in the way I file the return this time? Or do I still put his name and SSN first and file married filing joint?
My AGI was correct. I compared it to the IRS transcript to make sure, but Turbotax kept rejecting it!!!
I finally put my AGI as 0 and it finally accepted it. But not before spending almost an hour with a rep from Turbotax who was absolutely no help at all.
Maybe you didn't file 2018 on time so the AGI wasn't in the right IRS database to verify it. We would have told you to try zero.
FYI ... the IRS alone rejects the AGI ... TT has nothing to do with it ... they are only the postman delivering your return but the IRS must accept it for processing.
Mine matches their records and I still keep getting the same rejection.
Be sure the AGI is exactly as the IRS has it on their records. Sometimes your return is changed from what you filled out in Turbo Tax after they (the IRS) have processed it. You can request a transcript or a copy of your return on the IRS Get Transcript site, in which you would not have to pay. Keep in mind you will need to create an account with the IRS, which is free to do!
I DID get the transcript from the IRS, and it is correct. Beyond frustrated that I paid to have taxes done with TT to keep everything together and to NOT have to file by mail.
Same thing Im going through. I cant even mail it in. I dont know what to do.
DID YOU TRY ENTERING 0 zero?
When did you file 2019? If it was late in the year or you mailed it, try putting in zero for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031
How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311
If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258
Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.
For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-self-select-pin-from-last-year-doesn-t-match-irs/00/27197
Same here! My AGI was different than what TT said it was. Fixed that and it's still saying rejected and in a gray box it still says the TT AGI 🤬 I have been on the phone with multiple people. It's been rejected 6x now 🤦🏼♀️
First, just to be sure. If you have your 2019 tax return the AGI is on line 8b. If you've already tried the zero you will have to file a paper return.
Finally, the last resort is to mail your tax return. TurboTax will print an instruction sheet explaining where to mail the returns.
To mail your Individual Income Tax Return please review the following:
Completing your Return
How do I print and mail my return in TurboTax Onli... (intuit.com)
I need a copy of my 2018. So I can get my AGI .number
@ jessie2k21 wrote:
I need a copy of my 2018. So I can get my AGI .number
The 2018 AGI is not entered on a 2020 tax return so that it can be e-filed.
The 2019 tax return can only be printed and mailed, it cannot be e-filed so the 2018 AGI is not needed.
You need 2019 AGI for a 2020 tax return.
See this TurboTax FAQ on how to find your AGI
https://ttlc.intuit.com/replies/3301618
You can get free 2019 tax transcript from the IRS
https://www.irs.gov/individuals/get-transcript
If you filed late last year there is a good chance that the 2019 AGI never was entered into the e-file database. Try using 0 (zero) for the AGI.
If you filed an amended return use the AGI on the first filed tax return.
If it continues to reject then the AGI in the IRS database might be in error. Mail filing is the only option.
MayaD, if you are filing 2020 tax return, the AGI from 2019 should be entered, not 2018. And as for printing and mailing, that is not the correct solution. Sure it gets your return filed, but you loose all the advantages of efile. Who is causing the issue? Is it a problem with IRS database or Turbo Tax glitch?
If your 2019 AGI is causing your tax return to be rejected, you can try entering "0" instead. The IRS requires your 2019 AGI to verify your identity for e-filing. If you're paper-filing your return, you won't need your AGI because those are manually processed. The exact location of your 2019 AGI (adjusted gross income) depends on which 1040 form you filed. Please see the information posted here for assistance with correcting your 2109 AGI.