Yes, the TurboTax email to customers to update their stimulus payment direct deposit information is legitimate. Note: You have to update your information by 1/15/2021.Please follow these steps to update your information in the portal: Go here and sign in with the username and password you used to file your 2019 tax return Validate your identity Enter your updated bank account information For additional information, see Update your stimulus payment direct deposit information.

TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

kaceyk1984

Level 2

Question

Update account information for second stimulus

Forum|Forum|5 years ago
January 12, 2021
17 replies
86 views

No text available

TurboTax Premier Online

HelenC12

Alumni - Intuit

Yes, the TurboTax email to customers to update their stimulus payment direct deposit information is legitimate.

Note: You have to update your information by 1/15/2021.

Please follow these steps to update your information in the portal:

Go here and sign in with the username and password you used to file your 2019 tax return
Validate your identity
Enter your updated bank account information

For additional information, see Update your stimulus payment direct deposit information.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

kaceyk1984Author

Level 2

Why send a link to update banking information for stimulus if it don't work unless we get the email??? False Hope

kaceyk1984Author

Level 2

Hello,

Thanks for reaching out.

I know it can seem a little confusing at the moment. The deadline to update your bank account information was on January 16.

If you didn’t get your stimulus payment , you may be eligible for the Recovery Rebate Credit when you file your taxes this year. TurboTax will guide you through this, so you get every dollar you deserve.

For more stimulus information, including eligibility, payment timing and distribution details, please visit IRS.gov for the most up to date information: https://www.irs.gov/newsroom/economic-impact-payments-on-their-way-visit-irsgov-instead-of-calling

We appreciate your patience.

I did update my banking information on the 11th

Jjhar

Level 2

I need someone to call me please. My name is [PII removed], email [email address removed]

DianeW777

Alumni - Intuit

You can begin the communication by using the steps below.

Click or tap here to go to our Contact us page.
Select your product (CD/Download Mac or CD/Download Windows, or Online), your edition (Basic, Deluxe, etc.), ask your question, then select Continue.
On the following screen, enter your contact info, then select Get the phone number.

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. But if you still require assistance, you can contact us on (800) 446-8848.

For more information please click the link: What is the TurboTax phone number?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"