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Level 1

Question

After 4 tries verification code not working. Everything was going fine using app until this code crap I wonder if h&r app has this code crap!?!?!?!?

Forum|Forum|6 years ago
March 31, 2020
5 replies
11 views

Can't finish filing because of this code crap!!!!

TurboTax Free Edition Online

Level 14

Instead of using the app, please log into TurboTax Online via a browser window on your mobile device.

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Ozzybigcat11jump

Level 2

Need a new verification number please

Level 15

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

Make sure to leave the window open that asks you for the code. If you close this window and go back after you receive the code, the code will no longer be valid. If you need your browser to get your e-mail, open a new separate window, don't close. Also, make sure you are using the most recent code and not using a prior one. Every time that you ask for a code it cancels out all the previous ones that were sent and only takes the most recent. Please wait a few minutes after each code request to receive your email. It is not generated instantly.

You can also request your code via text message. To receive your codes through text please complete the following:

Sign into your account
Select My Account
Select Account Settings
Select the blue Security tab on the left
Select Two Step Verification
Select Turn On
Enter your Phone Number and Password
Sign out of TurboTax, close your browser and sign back in. You should receive a verification code shortly after signing back into your account.