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New Member
posted May 10, 2020 11:14:43 AM

I purchased the Turbo tax Deluxe software but can't find how to file for 2018 taxes. Can someone help with a step by step once the software is downloaded?

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7 Replies
Level 15
May 10, 2020 11:18:02 AM

A 2018 tax return can only be printed and mailed, it cannot be e-filed.

 

In the File section of the 2018 desktop program you need choose File by Mail

Level 15
May 10, 2020 11:27:14 AM

Did you download the 2018 program?  Have you installed it?  

 

How to install Turbo Tax on Windows

https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-windows/00/25934

 

How to install on Mac

https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/00/26067

 

Then when you launch it it should start asking to prepare a new return.  If it doesn't then go up to File-New tax return 

New Member
May 10, 2020 11:51:05 AM

No I haven't downloaded the 2018 program, how would I do so? Or is this in the link? (Windows) 

Level 15
May 10, 2020 11:53:07 AM
New Member
May 10, 2020 11:53:45 AM

Once finished the software immediately took me to the 2019 taxes. How do I go in to do 2018?

Level 15
May 10, 2020 11:56:45 AM

Did you buy the right program?  Sounds like you downloaded the 2019 program.  You need 2018 here

https://turbotax.intuit.com/personal-taxes/past-years-products/ 

 

You can keep 2019 if you want to do a 2019 return or get a refund or ask them to switch you to 2018

Contact Customer Service
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Level 15
May 10, 2020 11:57:11 AM


@elfs0314 wrote:

Once finished the software immediately took me to the 2019 taxes. How do I go in to do 2018?


As stated you have to purchase, download and install one of the 2018 desktop editions from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/