☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 14, 2020 3:16:35 PM

I just purchased a 2018 version but it will not open on my computer (old operating system) but it will open on my wife's computer. HELP PLEASE!

How can I download my recently purchased 2018 TurboTax to a different computer?  It will not open on the older computer.

0 2 228
2 Replies
Level 15
Oct 14, 2020 3:33:53 PM

TurboTax 2018 Minimum System Requirements

Mac

https://ttlc.intuit.com/questions/1899173-minimum-system-requirements-for-turbotax-mac-software

Windows

https://ttlc.intuit.com/questions/1901571-minimum-system-requirements-for-turbotax-windows-software

Level 15
Oct 14, 2020 4:05:26 PM

Download it again the same way.  

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

 

How to download your software purchase

https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turbotax-com/00/26075