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Level 1
posted Feb 27, 2021 10:56:20 AM

I have purchased turbotax 2020 Download option with License code How can I get it installed

0 82 7331
24 Replies
Level 1
Feb 27, 2021 10:59:06 AM

How do I install the Download option

Intuit Alumni
Mar 3, 2021 4:37:31 PM

If you paid for the CD/Download, it will be saved in your account. You can access your download from any computer.

Use this link to log in and access Download’s & Unlocks. Access your download

 

This Turbo Tax FAQ will show you how to install

 

New Member
Apr 12, 2021 10:36:27 AM

Installation procedure?

Level 15
Apr 12, 2021 10:38:33 AM
New Member
Apr 12, 2021 12:37:51 PM

I have purchased turbotax deluxe 2020 with license code. How do I download it. 

Intuit Alumni
Apr 14, 2021 10:53:09 AM

Please follow the instructions in the following article to download your software.

How do I download the software I purchased at TurboTax.com?

New Member
Apr 17, 2021 12:27:56 PM

I have purchased TurboTax Deluxe  for the year 2020.  My new hp laptop does not have a place for a CD.  How do I download using the license code?

 

Level 15
Apr 17, 2021 12:31:24 PM


@lrooks2 wrote:

I have purchased TurboTax Deluxe  for the year 2020.  My new hp laptop does not have a place for a CD.  How do I download using the license code?

 


See this TurboTax support FAQ if you do not have a CD Drive - https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/01/26450

New Member
Apr 22, 2021 10:31:16 AM

Ready for a response!

New Member
Apr 22, 2021 10:33:42 AM

Ready for a response!

New Member
Apr 22, 2021 10:35:00 AM

Please!

Returning Member
Apr 24, 2021 9:11:27 AM

how to install?

New Member
Apr 24, 2021 4:34:50 PM

download 2020 turbo tax

New Member
Apr 25, 2021 6:36:07 PM

I received an error, Reference#: 4577-5728

 

When trying to create my turbo-tax account I was supposed to receive a text. No text.  So, I switched to call me, no phone call.  I tried to change the phone number to my land line.  That is when I received this error.

Level 15
Apr 25, 2021 6:40:58 PM


@AK029 wrote:

I received an error, Reference#: 4577-5728

When trying to create my turbo-tax account I was supposed to receive a text. No text.  So, I switched to call me, no phone call.  I tried to change the phone number to my land line.  That is when I received this error.


Please phone TurboTax Support for assistance.

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

 

You can use this contact form to get a phone number, or it may schedule a call back.
https://support.turbotax.intuit.com/contact

 

Returning Member
May 4, 2021 3:17:31 PM

I am trying to install but have not been successful 

Level 15
May 4, 2021 3:22:42 PM


@ raymondrainet0811 

wrote:

I am trying to install but have not been successful 


Are you using the Windows or Mac version?

Are you installing from a CD or a downloaded installation file?

Are you installing the program on your system's main drive?  (do not install on an external drive/device)

What happens when you try to install?   

Are there any error messages?

Do you get as far as the activation screen?   i.e., are you able to get to the end of installation, but at the end is the activation screen blank, partially blank, or missing?

Or do you enter the license code in the activation screen, but it won't connect to the activation server?

New Member
May 5, 2021 10:43:09 AM

I want to download my 2020 turbotax to my laptop computer

Level 15
May 5, 2021 10:47:55 AM

@sam3331  Did you buy the download or have a CD?

 

How to download Turbo Tax instead of using the CD
https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/01/26450


There should be a card in the CD case that says how to download it and you will need the 14 or 16 digit code from it to enter.


BUT......did you already install it from the CD on the first computer? There is a problem if you first installed the CD. It doesn't connect you to an account you can find. You have to call in and ask for the download and a new License Code. Hopefully you get a customer service person who knows about it.

 

New Member
May 6, 2021 5:17:35 PM

My license code is not working. Send help.

 

Level 15
May 6, 2021 11:37:28 PM


@urorganic wrote:

My license code is not working. Send help.

 


Was there any error code?  See this FAQ:

 

FAQ:  My license code doesn't work

https://ttlc.intuit.com/community/tax-topics/help/my-code-doesn-t-work/01/871966

 

If you need to reach TurboTax Support:

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

 

You can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact

New Member
May 8, 2021 5:37:51 AM

Thanks

New Member
May 9, 2021 7:06:35 PM

How do I install the download and license code?

New Member
May 9, 2021 7:09:19 PM

I purchased the disc at Sam's Club.  How do I  install?  I inserted the CD but nothing popped up.