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New Member
posted Jul 4, 2020 10:42:55 AM

I can't find my license number

license code

0 6 1511
6 Replies
Level 15
Jul 4, 2020 10:45:31 AM

The License Code is only for the Desktop program.  It shows you are in the Online version?  You can't apply the License Code to Online.

 

Where is the License Code?  Main FAQ

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

Level 15
Jul 4, 2020 10:46:21 AM

To find your license code:

 https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

 

 

But you may have another problem--

 

You appear to be posting from online Deluxe software instead of the desktop CD/download software that the license code is for.  If you are using online, you are using the wrong program.  You need to switch to the desktop software to get what you paid for.  You have to download it, update it and open it up from your own hard drive to use it. 

 

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129

New Member
Feb 20, 2021 11:29:56 AM

I can'tfind my license code

How do  activate my Turbo Tax?

Intuit Alumni
Feb 21, 2021 10:16:56 AM

@bmontjoy Follow the instructions in this TurboTax FAQ to find your license code. Follow the instructions in the TurboTax FAQ here to activate your software. If you need further assistance, contact customer support here.

New Member
Mar 14, 2022 2:54:47 PM

I must have accidentally thrown out the instructions with my license code. How do I activate turbo tax?

Intuit Alumni
Mar 14, 2022 3:11:51 PM

The link below provides steps for uncovering your Turbo Tax license code as well as the steps for obtaining support if you are unable to do so @Alirod.

 

Can't find license code