Oops! You can still install TurboTax if you don't have a built-in or external CD drive.
Start by setting up your TurboTax account if you don't already have one with us.
Then, contact us and a Support Representative will push a download into your TurboTax account.
Once that's been done, simply sign in to My Downloads to download your TurboTax software.
I called a support rep and they stated I had to return the cd first...that is not what the above says...what is correct?
You do not have to return the CD. On the underside of the disc near the center there should be a number. That is a proof of purchase. Give that number to a rep and they will push you a download.
I was told to call an administrator but cannot find a number to call,
If you wish to contact TurboTax Customer Support, please see the below link for assistance:
I have already purchased turbotax standard looking to download program
If you purchased TurboTax desktop and need to complete the download process please see this TurboTax FAQ: How do I download the software I purchased at TurboTax.com?
@tintaturtle52 wrote:
I bought the CD but do not have a CD drive
See this TurboTax support FAQ if you do not have a CD drive - https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/01/26450
I already have an account and I have turbo tax Home & Business 2020.
But now I purchase Turbo Tax "Business" 2020 I don't know how to install.
HELP ME PLEASE
Here are instructions on how to get the tax program on your computer.
will I receive a pushthru so i can do my premier return
@judiecampbell wrote:
will I receive a pushthru so i can do my premier return
See this TurboTax support FAQ if you do not have a CD drive - https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...
I bought 2021 turbotax premier and my new iMac does not have a cd drive. My next step is?
You can still install TurboTax if you don't have a CD drive. Follow the instructions in the following TurboTax FAQ here.
@kingbravada
If your computer does not have a CD drive, you can download the software from InstallTurboTax.com. The below help article provides directions.
How do I set up to complete my taxes on line. I have used turbo for the last 8 yeard but my new computer will not take a disc
@william priddell wrote:
How do I set up to complete my taxes on line. I have used turbo for the last 8 yeard but my new computer will not take a disc
See this TurboTax support FAQ if you do not have a CD drive - https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-...
How to download Turbo Tax instead of using the CD