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New Member
posted Feb 25, 2020 5:25:47 PM

How do I change my plan I just want the simple filing plan

0 2 509
2 Replies
Expert Alumni
Feb 25, 2020 5:42:11 PM

You can review your fees by following the instructions below.  

  1. After signing in to TurboTax, open or continue your return.
  2. Select Tax Tools on the left side of the screen and then Tools.
  3. A Tools Center box will pop up on your screen.
  4. Select the My Fees box on the right.

 

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons:

Level 15
Feb 25, 2020 5:47:23 PM

But first,  Somehow you upgraded to the LIVE expert help feature for higher cost.  How to remove Turbo Tax Live.  There are 2 different ways to remove Live depending on how you added it.  That will reduce your fees a lot.

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

 

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

 

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

 

Then to go back to a lower version or the Free Edition you can try to clear and start over  https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

 

But in the regular Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?

https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379