Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 24, 2022 10:17:54 AM

How can I change to deluxe edition to free. It’s a simple it rolled over from last years automatically started on deluxe. Step one under file does not have a revisit tab.

Only 2 W2’s Single. That’s all why can I not file Free, How do I change from deluxe to free?

0 7 2345
7 Replies
Level 15
Feb 24, 2022 10:18:56 AM

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2021 online tax return. Click on Clear & Start Over.

New Member
Apr 10, 2022 2:37:33 PM

I have erased and asked to start over so I can go to the Free edition and it keeps changing it to deluxe without asking me. 

 

What am I doing wrong?

Intuit Alumni
Apr 10, 2022 4:41:10 PM

As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered your product, you can erase your return and start from scratch in TurboTax Online. If you have done any of these things, you'll need to manually edit your return. Please follow the instructions here to clear the return. If there is a circumstance that requires you to upgrade, the software will keep updating. @Shydgw

New Member
Jan 18, 2025 9:22:14 AM

I have started over to downgrade my Deluxe to the free addition. It is not letting me It is only giving the option of continue with assisted

 

New Member
Jan 18, 2025 9:23:10 AM

I did than and it is asking to continue with assisted and not giving any other option

Level 15
Jan 18, 2025 9:41:22 AM
Level 15
Jan 18, 2025 9:42:19 AM

Or—-Use this IRS site for other ways to file for free.  There are 8  free software versions available from the IRS Free File site

 

https://apps.irs.gov/app/freeFile/

 

Or—if you live in certain states you may be eligible to use the new IRS Direct File

 

 

In Filing Season 2025, Direct File will be available in Alaska, Arizona, California, Connecticut, Florida, Idaho, Kansas, Maine, Maryland, Massachusetts, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Oregon, Pennsylvania, South Dakota, Tennessee, Texas, Washington, Wisconsin, and Wyoming. 

 

https://directfile.irs.gov/

 

https://home.treasury.gov/news/press-releases/jy2629