you can't e-file.  after you pay any fees, you can print and mail it by following the Turbotax filing instructions. Be sure to attach any withholding forms.   state and federal need to be mailed separately using the designated address. 

thanks for the reply. it is not asking me to pay any fees but I can download. Can I mail in those forms as my returns? What if I need to modify any information? 

Yes you can mail the forms.  You don't need to mail any worksheets or backup info.   If you need to change anything you need to download the .tax2021 data file and install the 2021 program to open it.  

If you paid for Turbo Tax 2021 online you can ask for the download Desktop program.   You need a full Windows or Mac computer to install it.  Post back if you need help on opening the .tax2021 file in the program.   

How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Yes I would love some help in opening the ,tax2021 file in the program. I am only able to download the pdf file. how do I download the .tax file? thanks

When you log into your 2021 return you should be able to download the .tax2021 data file in addition to the pdf file.   Pretend you need to amend it.   You will need to install the 2021 program to open the .tax2021 file.  

See this TurboTax support FAQ for completing a tax return originally started with the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-retu...

I am unable to download the .file document under "Your tax returns & documents". I keep getting error: "

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

You cannot use a mobile device -- you need a full PC or Mac in order to use the CD/download.

 

You will be able to access the return you started by using the exact same account and user ID that you used when you started it.   But you can no longer use online software for any further changes.

 

Start a 2022 return and enter some personal information so that the menu on the left opens up and allows you to access your 2021 return.

 

Online tax preparation and e-filing for 2021returns is now permanently closed.

  

Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2021 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.

 

https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online

 

If you already paid for your online software you can ask customer support for a download of the desktop software.

 

They are available from 5 a.m. to 5 p.m. Pacific time

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

 

If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.

 

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

 

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.